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Archive for August, 2009

Keeping up with the times…

Monday, August 17th, 2009 by jrec

There are a number of world time zone maps and clocks available online. Exportaid uses a number, including http://www.worldtimezone.com/ and http://www.worldtravelguide.net/clock/ to constantly remind us of the time differences between our UK base and the rest of the world. We plan our communications with associates and clients in different countries so that everyone knows in advance when they need to be available.

Russia covers seven time zones, North America six, Africa  four, and Australia three. So not only does communication need to be planned but also your travel. Most importantly, you need to know when and where your customers will be available to meet with you. By understanding their timetables and the cultural issues that may impact on that timetable, you can save yourself a lot of time and money.

Technology is good but personal contact is better

Tuesday, August 11th, 2009 by jrec

The Internet is a fantastic business tool, but it can never replace face to face contact. It has enabled Exportaid to work with individuals and companies in many different countries at very low cost, both to our company and our customers. It has helped significantly in the development of The Export Network (TEN), of which Exportaid is one of 18 associate companies spanning 12 different countries.

We have utilised most of the technologies that are now available. Possibly the greatest breakthrough in communication technology has been the development of live video. This has enabled face to face communication with minimal need to travel. There are still limitations with the free live video services, most of which only support two individuals talking to each other, but technology is moving faster than we can control it and we expect that free conference video technology will not be too far away. While nothing will replace doing business around a table in the same room, video can be a good second best.


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